Data Deletion Request

NutriOptio & NutriOptio Pro — Developer: NutriOptio LLC

NutriOptio has two products: a free public site (no accounts, minimal data) and NutriOptio Pro (subscription, signed-in accounts). Pick the section that applies to you below.

NutriOptio Pro account holders

If you signed up for NutriOptio Pro (subscription product, signed in with email), you have two ways to delete your data:

Option 1 — Delete inside the app (recommended)

1. Open NutriOptio Pro and sign in.
2. Tap the menu (☰) → Settings → Delete my account.
3. Confirm. Your account, profile, meal logs, activity logs, scanned photos, and Diet Coach chats are deleted within 30 days. You will receive an email confirming completion.

(If you don't see the option yet, the in-app flow rolls out with the next release — use Option 2 in the meantime.)

Option 2 — Email our Privacy Office

Email privacy@nutrioptio.com from the address on your Pro account with the subject line "Pro Account Deletion Request". We will:

• Confirm receipt within 10 business days.
• Send a verification link to the email on file (so a stranger cannot delete your account).
• Delete every record we hold for you — profile, meals, activities, photos, Diet Coach chats, voice transcripts, payment metadata except what tax law requires us to keep — within 30 days.
• Email you a confirmation when deletion is complete.

Important: Deleting your account will cancel any active Pro subscription. We will not issue automatic refunds for the unused portion of the current billing period unless required by your state's law — but you can request one in your email and we'll review it in good faith.

What we keep after deletion (required by law):

• A minimal record that "user with email hash X deleted their account on Y date" — for legal, tax, and fraud-prevention purposes (kept up to 7 years per IRS rules for paid subscriptions).
• Aggregate, anonymized usage statistics that cannot be re-linked to you.

Public site users (no Pro account)

What data does NutriOptio collect?

The public site at nutrioptio.com does not require accounts and does not track your location. The only data we collect is:

What data we do not collect

• No name, email, phone number, or other personal identifiers
• No location (GPS or otherwise)
• No contacts, calendar, or messages
• No payment or financial information
• No audio recordings (voice input is converted to text by your keyboard locally)
• No advertising IDs (we have no ads in this version)

How to request data deletion

Because NutriOptio has no user accounts, we cannot identify "your" specific search history or feedback. However, if you have submitted written feedback comments and would like them removed, or if you simply want to confirm no data is associated with your device, email us:

Include in your email:

• Subject line: "NutriOptio Data Deletion Request"
• The approximate date(s) of any feedback comments you submitted
• Any text content you remember submitting (so we can locate and delete it)

We will process your request within 30 days and reply confirming what was deleted (or confirming no data was found for your request).

What is deleted vs what is kept

• Deleted on request: Specific feedback comments you identify
• Always retained (anonymous, no link to you): Aggregate vote counts, anonymized analytics
• Auto-deleted: Server logs (30 days), session IDs (60 days), uploaded photos (immediately)

Uninstalling the app

Uninstalling NutriOptio from your device removes all locally-stored data (preferences, anonymous session ID). Server-side data is governed by the retention rules above.

Questions?

See our full Privacy Policy for more details, our Cookie Policy for what we store in your browser, or your Privacy Choices page to exercise CCPA / CPRA rights. General questions: privacy@nutrioptio.com.

Last updated: June 10, 2026